Pricing
Fixed scope, published prices, and a build sized to your stack rather than to our margin. Start with the assessment and stop there if that is all you need.
First cohort, 5 of 5 engagements
The first 5 assessments go at CAD $2,500 instead of CAD $3,500, in exchange for publishing the findings anonymised. That is how a new practice earns evidence rather than borrowing it.
Stage 01 - Find it
Map the journeys that earn the money, find where nothing is watching, and size the stack you need.
CAD $3,500
Credited in full against a Reliability Sprint booked within 60 days.
Delivered in 10 working days
Stage 02 - Build it
Take one journey, make it visible, and make the routine failures fix themselves on your approval.
CAD $8,000–30,000
Fixed, quoted from the assessment findings and sized to your stack before any work starts.
Typically 3–6 weeks per journey, agreed in the quote
Stage 03 - Keep it running
Keep the monitoring honest, fix what drifts, and take on the next journey on the list.
From CAD $1,500/month
Only offered once at least one journey is monitored and its responses are live.
Rolling, cancel with 30 days notice
Commitments
Not sure which one you need? Email hello@secondframe.co and describe the last thing that broke without warning. You will get an honest answer, including if it is that you are still simple enough to watch by hand.
The stack is sized to you.
A Shopify, Stripe and shipping-API business does not need what a microservice estate needs, and will not be quoted for it.
The assessment stands alone.
A complete deliverable: your journeys mapped, the gaps ranked, and a blueprint your own developer could build from.
No contracts or retainers.
One fixed fee, nothing recurring. Credited in full against a Reliability Sprint booked within 60 days.
Full ownership, no lock-in.
Every check, workflow, runbook and line of configuration belongs to you. We take no commission from any tool we recommend.
Start with the blind spots