Is the assessment really free?+
Yes. Share your business details and we’ll email practical recommendations in 1 day. You can use them yourself or discuss an upgrade with us. There’s no obligation to proceed.
What does it cost, and how long does it take?+
Projects start at CA$99 for a focused improvement. Your written quote confirms the exact deliverables, total project fee, delivery schedule, and recurring tool costs. Broader scopes are priced accordingly; optional monthly support is quoted separately.
Can you improve what I already have?+
Yes, where your existing setup supports the experience you need. We review your pages, booking tools, email, and customer records. A focused improvement may be enough; rebuilding is recommended only where it is the practical choice.
What can I manage after handover?+
We agree this during scoping. Typically, it includes service descriptions, pricing, photos, promotions, and relevant booking settings. You receive account access, a practical guide, and hands-on help until you’re comfortable making routine updates.
What if I need help after handover?+
Optional monthly support is available and quoted separately. The agreement sets out how to report issues, which fixes are included with the project, and the support scope. Hosting and third-party tools may still carry recurring fees and their providers’ support terms.
Does this include Google, search, or social media?+
We review the Google and search journey in the assessment. Search-friendly pages and any agreed profile improvements can form part of your scope. Ongoing search-ranking campaigns, paid ads, social posting, and review management are outside the core service, as are sensitive internal operations and full business management.
How do you use AI?+
We use AI to assist design, development, and testing. Your upgrade can also include AI that summarizes enquiries, helps qualify leads, drafts replies for your team, or answers agreed FAQs. Straightforward automation handles tasks such as routing and reminders. We agree which actions run automatically and where your team reviews or takes over.