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Secondframe

Digital Growth Upgrade

A focused service for small businesses that want a better digital presence and more control over it.

We improve your digital presence, lead capture, and booking experience, with AI-assisted enquiry handling and follow-up where useful. Then we help you manage the setup yourself. Based in Vancouver, we work across the Lower Mainland.

Built for BC small businesses

From CA$99

For a focused improvement. Your scope, total price, and timeline are agreed before work begins.

Get a free assessment

What we can improve

Your upgrade brings together the parts your business needs. One project, with a scope chosen together.

Your customer-facing pages

Clear services, a better mobile experience, and content you can update yourself.

See the possibilities
  • Service pages and landing pages
  • Mobile usability and page speed
  • Navigation and calls to action
  • Search-friendly page structure

Your enquiries and bookings

A straightforward way to contact you, request a quote, or choose an appointment.

See the possibilities
  • Contact and quote forms
  • Booking and calendar connections
  • Enquiries connected to your inbox or customer records
  • Visibility into where enquiries come from

Your leads and follow-up

AI-assisted enquiry handling and timely follow-up, so your team knows what needs attention.

See the possibilities
  • Enquiries captured from agreed forms and inboxes
  • AI summaries and draft replies for your team
  • Lead qualification and routing
  • Acknowledgements and follow-up reminders
  • Connections to customer records and booking tools
  • AI-assisted FAQs where useful

An example: a smoother lead journey

Today: an enquiry arrives while your team is busy. Someone needs to read it, check the details, reply, and remember to follow up.

With the upgrade: the enquiry is acknowledged and saved to your customer records. AI gives your team a summary and draft reply to review. Follow-up reminders keep it visible, and the customer can choose an appointment online.

Illustrative engagement. Tools and scope depend on your business.

A connected enquiry, confirmation, and booking flow illustrating a Digital Growth Upgrade.

From agreed scope to confident handover

01

Agree the scope

Choose your priorities. We confirm the work, price, and delivery schedule.

02

Make the improvements

We update the agreed pages, forms, and customer journeys.

03

Connect the tools

We connect booking, enquiries, and useful follow-up, adding AI where it improves the experience.

04

Help you take control

Get account access, a practical guide, and help until you’re comfortable making updates.

Prefer ongoing help? Optional monthly support is quoted separately.

Questions before
we start

Is the assessment really free?

Yes. Share your business details and we’ll email practical recommendations in 1 day. You can use them yourself or discuss an upgrade with us. There’s no obligation to proceed.

What does it cost, and how long does it take?

Projects start at CA$99 for a focused improvement. Your written quote confirms the exact deliverables, total project fee, delivery schedule, and recurring tool costs. Broader scopes are priced accordingly; optional monthly support is quoted separately.

Can you improve what I already have?

Yes, where your existing setup supports the experience you need. We review your pages, booking tools, email, and customer records. A focused improvement may be enough; rebuilding is recommended only where it is the practical choice.

What can I manage after handover?

We agree this during scoping. Typically, it includes service descriptions, pricing, photos, promotions, and relevant booking settings. You receive account access, a practical guide, and hands-on help until you’re comfortable making routine updates.

What if I need help after handover?

Optional monthly support is available and quoted separately. The agreement sets out how to report issues, which fixes are included with the project, and the support scope. Hosting and third-party tools may still carry recurring fees and their providers’ support terms.

Does this include Google, search, or social media?

We review the Google and search journey in the assessment. Search-friendly pages and any agreed profile improvements can form part of your scope. Ongoing search-ranking campaigns, paid ads, social posting, and review management are outside the core service, as are sensitive internal operations and full business management.

How do you use AI?

We use AI to assist design, development, and testing. Your upgrade can also include AI that summarizes enquiries, helps qualify leads, drafts replies for your team, or answers agreed FAQs. Straightforward automation handles tasks such as routing and reminders. We agree which actions run automatically and where your team reviews or takes over.

Start with a free assessment.

Recommendations by email in 1 day. Then decide whether a Digital Growth Upgrade is right for you.

Get a free assessment